The Impact of Social and Emotional Intelligence on Employee Motivation in a Multigenerational Workplace

Caroline Ngonyo Njoroge; Rashad Yazdanifard

The Impact of Social and Emotional Intelligence on Employee Motivation in a Multigenerational Workplace

Caroline Ngonyo Njoroge * §

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Rashad Yazdanifard

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Limkokwing University of Creative Technology, Cyberj...

The Impact of Social and Emotional Intelligence on Employee Motivation in a Multigenerational Workplace

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Abstract

In today’s globally competitive corporate environment, effective employee motivation is essential to the success of any organization. The classical perspective of management was essentially analytical and rational, and employee’s emotions were not considered. Nonetheless, it is crucial for organizations to recognize that employee motivation goes beyond the usual monetary reward systems for a multigenerational workforce. In motivating today’s human capital, organizations have to engage their minds and captiveate their hearts, which can be achieved by incorporating social and emotional intelligence. Social and emotional intelligence equip managers with skills to turn challenges of generational differences into positives. These skills assist managers attend to individual employee needs irrespective of their generation. Socially and emotionally intelligent managers enable their organizations to offer an environment that motivates and develops employees despite the generational differences in the workplace. This study discusses the implications of emotional and social intelligences by outlining how these skills can enable organization to cultivate cultures that enhance employee motivation.

References

27 Cites in Article

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Caroline Ngonyo Njoroge, Rashad Yazdanifard. 2014. "The Impact of Social and Emotional Intelligence on Employee Motivation in a Multigenerational Workplace". Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 14 (GJMBR Volume 14 Issue A3).

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GJMBR Volume 14 Issue A3

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

Emotional Intelligence employee motivation generational differences multigenerational workplace social intelligence

Classification

GJMBR-A Classification JEL Code: Z13

Submission ReceivedDecember 10, 2013
Peer Review Double Blind
Handling Editor
Accepted January 1, 2014
Published January 15, 2014

Version of record

v1.2

Issue date

May 22, 2014

Language

English

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Article Matrices

Total Score: 149

Country: Malaysia

Subject: Global Journal of Management and Business Research

Authors: Caroline Ngonyo Njoroge, Rashad Yazdanifard (PhD/Dr. count: 0)

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