The Roles of Service Delivery and Good Governance in Institutionalization of Taxation in Nigeria: an Analytical Perspective

Elijah A. P. Udoh

The Roles of Service Delivery and Good Governance in Institutionalization of Taxation in Nigeria: an Analytical Perspective

Elijah A. P. Udoh * §

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University of Calabar, Calabar, Nigeria

The Roles of Service Delivery and Good Governance in Institutionalization of Taxation in Nigeria: an Analytical Perspective

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Abstract

Nowadays, achieving to excellence in organization is necessary because, frequent changes in global markets, has faced organizations with different challenges. The secret of survival in organizations is paying attention to need and expectations of customers and stakeholders. Using of business excellence models is one of the effective methods in getting organization excellence and so, organizations have different approaches. Applying these models, which one of them is using available business excellence model and creating customized excellence models for organizations or specific complexes. Once of the most useful excellence models recently used is EFQM which has been created by European foundation for quality management. This model as a powerful tool for measuring establishment of systems in various organizations is used. A business excellence model is an answer to these questions: what does a lender organization like? What objectives does it have and what criteria is organization managed based on?

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Elijah A. P. Udoh. . "The Roles of Service Delivery and Good Governance in Institutionalization of Taxation in Nigeria: an Analytical Perspective". Global Journal of Management and Business Research GJMBR Volume 12 (GJMBR Volume 12 Issue 5).

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GJMBR Volume 12 Issue 5

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

Governance Institution Nigeria Service Delivery Taxation

Classification

GJMBR Classification FOR Code: 150107

JEL Code K34

Submission ReceivedFebruary 8, 2012
Peer Review Double Blind
Handling Editor
Accepted March 3, 2012
Published March 15, 2012

Version of record

v1.2

Issue date

March 29, 2012

Language

English

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Article Matrices

Total Score: 155

Country: Nigeria

Subject: Global Journal of Management and Business Research

Authors: Dr. Festus O, Egwaikhide, Elijah A. P. Udoh (PhD/Dr. count: 1)

View Count (all-time): 317

Total Views (Real + Logic): 7417

Total Downloads (simulated): 642

Publish Date: 2012 03, Thu

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Total Views: 7.4K

Total Downloads: 642

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