Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications

Iman Rabah
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Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications

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Abstract

The purpose of this paper is to clearly present TQM principles and characteristics initiated by TQM founders and to review the literature that witnesses TQM success as well as failure in higher education and attempts to modify the TQM model to fit the higher education context. The higher education total quality management model and its impact on the university including professional autonomy and scholarly activities are examined in order to study its positive and negative effects.In order to understand TQM principles and its applicability or inapplicability to the higher education context, the TQM principles are studied as developed by the main TQM scholars. The founders of TQM basically initiated it in manufacturing, yet this paper studies this literature in order to give a comprehensive picture of TQM so as to make its principles clear for the sake of studying its implementation in higher education.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Iman Rabah. 2015. "Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications". Global Journal of Management and Business Research, Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 15 (GJMBR Volume 15 Issue A11).

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords
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GJMBR-A Classification JEL Code: M10
  • Submission ReceivedApril 11, 2015
  • Peer Review Double Blind
    Handling Editor
  • Accepted May 5, 2015
  • Published May 15, 2015
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v1.2

Issue date
November 13, 2015

Language
English
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Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications

Iman Rabah
Iman Rabah University of Wolverhampton in Dubai
  • Submission ReceivedApril 11, 2015
  • Peer Review Double Blind
    Handling Editor
  • Accepted May 5, 2015
  • Published May 15, 2015