Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

1
olanrewaju_victor_akinola
olanrewaju_victor_akinola
2
Ajayi
Ajayi
3
Paul Olusegun
Paul Olusegun
2 Obafemi Awolowo University

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GJMBR Volume 21 Issue E3

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The study inquiries into the role total quality management plays in facilitate an organization output. It suggests that the management of an organization is determined by TQM and its application is complex and gives an assurance of good products and services. The study revealed that human, material resources and busines processes ensure complete customer satisfaction at every stage, internally and externally. The combination of TQM and effective leadership, results in an organisation doing the right things at the right time. For methodological purpose, the study employed expository and content analytics approach to extrapolate the relationship between TQM and the work output in manufacturing industries. It concludes that total quality management and service delivery in manufacturing industries in Nigeria shares common attributes and would be able to contribute successfully to the achievement of the organization aims.

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No external funding was declared for this work.

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The authors declare no conflict of interest.

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No ethics committee approval was required for this article type.

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olanrewaju_victor_akinola. 2021. \u201cTotal Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 21 (GJMBR Volume 21 Issue E3): .

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High-quality management practices in Nigerian manufacturing sector.
Issue Cover
GJMBR Volume 21 Issue E3
Pg. 35- 40
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Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-E Classification: JEL Code: M30
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v1.2

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September 22, 2021

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English

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The study inquiries into the role total quality management plays in facilitate an organization output. It suggests that the management of an organization is determined by TQM and its application is complex and gives an assurance of good products and services. The study revealed that human, material resources and busines processes ensure complete customer satisfaction at every stage, internally and externally. The combination of TQM and effective leadership, results in an organisation doing the right things at the right time. For methodological purpose, the study employed expository and content analytics approach to extrapolate the relationship between TQM and the work output in manufacturing industries. It concludes that total quality management and service delivery in manufacturing industries in Nigeria shares common attributes and would be able to contribute successfully to the achievement of the organization aims.

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Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

Ajayi
Ajayi Obafemi Awolowo University
Paul Olusegun
Paul Olusegun

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