Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

Ajayi, Paul Olusegun

Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

Ajayi, Paul Olusegun * § Masters of Art (MA), Bachelor of Art (BA)

Contact

University of Ibadan

Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

Article Fingerprint

ReserarchID

MBRHG016

Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries Banner

AI TAKEAWAY

Connecting with the Eternal Ground

Abstract

The study inquiries into the role total quality management plays in facilitate an organization output. It suggests that the management of an organization is determined by TQM and its application is complex and gives an assurance of good products and services. The study revealed that human, material resources and busines processes ensure complete customer satisfaction at every stage, internally and externally. The combination of TQM and effective leadership, results in an organisation doing the right things at the right time. For methodological purpose, the study employed expository and content analytics approach to extrapolate the relationship between TQM and the work output in manufacturing industries. It concludes that total quality management and service delivery in manufacturing industries in Nigeria shares common attributes and would be able to contribute successfully to the achievement of the organization aims.

References

29 Cites in Article

Reference Format

R Anantharaman,R Chandrasekharan,R Sureshchandar (2001). A conceptual model for total quality management in service organizations.
H Armitage,A Atkinson (1990). Estimating Markups Using Productivity Measures.
Ruth Boaden (2017). What is total quality management … and does it matter?.
D Bowen,J Dean,Jr (1994). Management theory and total quality: Improving research and practice through theory development.
H Chang (2006). An empirical evaluation of performance measurement systems for total quality management.
Enrique Claver,Juan Tarí,José Molina (2003). Critical factors and results of quality management: An empirical study.
T Conti (2003). Building Total Quality: A guide for management.
Barrie Dale,James Plunkett (1990). Quality Costing.
P Drucker (1990). The Emerging Theory of Manufacturing.
J Evans,W Lindsay (2008). Managing for quality and performance excellence.
N Farnum (2004). Modern statistical quality control and improvement.
N Develin,M Hand (1993). Break down barriers between departments (Deming's point 9).
D Garvin (1991). Managing Quality: The Strategic and Competitive Edge.
A Godfrey,K Stephens,H Wadsworth (2000). Modern methods for Quality Control and Improvement.
R Hall,H Johnson,P Turney (2001). Measuring up: Charting Pathways to Manufacturing Excellence.
J Hammond (2001). The naked truth about business excellence.
R Harmon,L Peterson (2020). Reinventing the Factory: Productivity Breakthroughs in Manufacturing Today.
Kevin Hendricks,Vinod Singhal (1997). Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards.
P Higgins,P James,I Roper (2004). Best value: is it delivering? Public money & Management.
V Hunt (2003). Quality management for government.
J Koehler,J Pankowski (1996). Quality Government: designing, developing and implementing TQM.
A Mitra (1998). Fundamentals of quality control and improvement.
D Montgomery (2005). Introduction to statistical quality control.
C Morgan,S Murgatroyd (1994). Total Quality Management in the Public Sector: An international perspective.
Susan Oakland,John Oakland (2001). Current people management activities in world-class organizations.
J Oakland (2008). The route to improving performance.
G Palmer,I Saunders (1992). Total Quality Management and Human Resource Management: Comparisons and Contrasts.
T Telsang (2007). Production Management.
T Vollmann (1990). Changing Manufacturing Performance Measurements.

Download References

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Ajayi, Olusegun. 2021. "Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries". Global Journal of Management and Business Research, Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 21 (GJMBR Volume 21 Issue E3).

More Citation Formats

Select Citation Style:

Download Citation

GJMBR Volume 21 Issue E3

Explore Journals Explore Volume Read This Issue

Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

Not Found

Classification

GJMBR-E Classification JEL Code: M30

Submission ReceivedFebruary 7, 2021
Peer Review Double Blind
Handling Editor
Accepted March 2, 2021
Published March 15, 2021

Version of record

v1.2

Issue date

September 22, 2021

Language

English

Experiance in AR

Explore published articles in an immersive Augmented Reality environment. Our platform converts research papers into interactive 3D books, allowing readers to view and interact with content using AR and VR compatible devices.

View in VR

Read in 3D

Your published article is automatically converted into a realistic 3D book. Flip through pages and read research papers in a more engaging and interactive format.

View in 3D

Article Matrices

Total Views: 850

Total Downloads: 53

All Trends