Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

olanrewaju_victor_akinola

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Ajayi

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Paul Olusegun

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Obafemi Awolowo University

Total Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries

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Abstract

The study inquiries into the role total quality management plays in facilitate an organization output. It suggests that the management of an organization is determined by TQM and its application is complex and gives an assurance of good products and services. The study revealed that human, material resources and busines processes ensure complete customer satisfaction at every stage, internally and externally. The combination of TQM and effective leadership, results in an organisation doing the right things at the right time. For methodological purpose, the study employed expository and content analytics approach to extrapolate the relationship between TQM and the work output in manufacturing industries. It concludes that total quality management and service delivery in manufacturing industries in Nigeria shares common attributes and would be able to contribute successfully to the achievement of the organization aims.

References

29 Cites in Article

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

How to Cite This Article

olanrewaju_victor_akinola. 2021. \u201cTotal Quality Management (TQM); A Means of Better Work Output in Nigerian Manufacturing Industries\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 21 (GJMBR Volume 21 Issue E3).

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GJMBR Volume 21 Issue E3

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-E Classification JEL Code: M30

Submission ReceivedFebruary 7, 2021
Peer Review Double Blind
Handling Editor
Accepted March 2, 2021
Published March 15, 2021

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September 22, 2021

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