Towards Knowledge Management System Success: Analysis of Critical Success Factors

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dr._abdullah_s._
dr._abdullah_s._
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Dr. Abdullah Saad AL-Malaise AL-Ghamdi
Dr. Abdullah Saad AL-Malaise AL-Ghamdi

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Successful implementation of Knowledge Management System (KMS) has been observed in many organization, where they use the system with real interest and enthusiasm. Despite of the fact, some organizations has failed to implement the KM initiatives to achieve its adequate advantages due to the lack of pertinent information and shortage of measurement that is used in KMS. The obstacles that hurdle the KMS implementation are some critical factors that must be taken into high precedence during KMS implementation. The critical factors that hindrance the KMS implementation can lead the organization to a poor KMS or fail its implementation. The main focus of this paper is to explore and investigate the critical success factors of KMS and analyze these factors for the success of its implementation. In this paper, we discuss the most prominent critical success factors of knowledge management system in the literature and compare these factors from different sources and their importance for the organization success.

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No external funding was declared for this work.

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The authors declare no conflict of interest.

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No ethics committee approval was required for this article type.

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dr._abdullah_s._. 1970. \u201cTowards Knowledge Management System Success: Analysis of Critical Success Factors\u201d. Global Journal of Computer Science and Technology - C: Software & Data Engineering GJCST-C Volume 13 (GJCST Volume 13 Issue C1): .

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Crossref Journal DOI 10.17406/gjcst

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Successful implementation of Knowledge Management System (KMS) has been observed in many organization, where they use the system with real interest and enthusiasm. Despite of the fact, some organizations has failed to implement the KM initiatives to achieve its adequate advantages due to the lack of pertinent information and shortage of measurement that is used in KMS. The obstacles that hurdle the KMS implementation are some critical factors that must be taken into high precedence during KMS implementation. The critical factors that hindrance the KMS implementation can lead the organization to a poor KMS or fail its implementation. The main focus of this paper is to explore and investigate the critical success factors of KMS and analyze these factors for the success of its implementation. In this paper, we discuss the most prominent critical success factors of knowledge management system in the literature and compare these factors from different sources and their importance for the organization success.

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Towards Knowledge Management System Success: Analysis of Critical Success Factors

Dr. Abdullah Saad AL-Malaise AL-Ghamdi
Dr. Abdullah Saad AL-Malaise AL-Ghamdi

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