Workforce Bullying: Prevalence and its Impact on Wellbeing of Employees

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Priyanka Panday
Priyanka Panday
2
Dr. Gagandeep Kaur
Dr. Gagandeep Kaur
1 chandigarh university

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GJMBR Volume 15 Issue A13

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Purpose: This paper examines the prevalence of workforce bullying in BPO-ITES services in Punjab region. Direct and indirect effects on physical and emotional wellbeing of employee. Further, the paper investigates the effectiveness of organizational initiatives against bullying and its impact on overall satisfaction of the employees. Method: Data were collected from 130 employees in seven ITES-BPO service organizations in the state of Punjab. The research instrument was a questionnaire in three parts. The first section included the participants’ demographic information; the other variables were measured in four categories: psychologically violent behaviours, workload, organizational effects and stress.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

Priyanka Panday. 2015. \u201cWorkforce Bullying: Prevalence and its Impact on Wellbeing of Employees\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 15 (GJMBR Volume 15 Issue A13): .

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GJMBR Volume 15 Issue A13
Pg. 7- 12
Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-A Classification: JEL Code: E24
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v1.2

Issue date

December 31, 2015

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English

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Purpose: This paper examines the prevalence of workforce bullying in BPO-ITES services in Punjab region. Direct and indirect effects on physical and emotional wellbeing of employee. Further, the paper investigates the effectiveness of organizational initiatives against bullying and its impact on overall satisfaction of the employees. Method: Data were collected from 130 employees in seven ITES-BPO service organizations in the state of Punjab. The research instrument was a questionnaire in three parts. The first section included the participants’ demographic information; the other variables were measured in four categories: psychologically violent behaviours, workload, organizational effects and stress.

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Workforce Bullying: Prevalence and its Impact on Wellbeing of Employees

Priyanka Panday
Priyanka Panday chandigarh university
Dr. Gagandeep Kaur
Dr. Gagandeep Kaur

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