Workforce Bullying: Prevalence and its Impact on Wellbeing of Employees

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Workforce Bullying: Prevalence and its Impact on Wellbeing of Employees

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Abstract

Purpose: This paper examines the prevalence of workforce bullying in BPO-ITES services in Punjab region. Direct and indirect effects on physical and emotional wellbeing of employee. Further, the paper investigates the effectiveness of organizational initiatives against bullying and its impact on overall satisfaction of the employees. Method: Data were collected from 130 employees in seven ITES-BPO service organizations in the state of Punjab. The research instrument was a questionnaire in three parts. The first section included the participants’ demographic information; the other variables were measured in four categories: psychologically violent behaviours, workload, organizational effects and stress.

References

10 Cites in Article
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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Priyanka Panday. 2015. "Workforce Bullying: Prevalence and its Impact on Wellbeing of Employees". Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 15 (GJMBR Volume 15 Issue A13).

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords
Classification
GJMBR-A Classification JEL Code: E24
Version of record

v1.2

Issue date
December 31, 2015

Language
English
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Workforce Bullying: Prevalence and its Impact on Wellbeing of Employees

Priyanka Panday
Priyanka Panday chandigarh university