Information Technology Managers Role and Responsibility: – A Study at Select Hospitals
Information Technology (IT) is considered to be the most rapidly growing segment in the world ecosystem. IT development permeates every human activity. IT has radically changed the way medicine is practiced and now it is not confined to developed countries. Developing countries such as India has kept pace with the world in modern technology. With enormous IT investments it has become increasingly important to maintain and monitor IT resources. IT managers are responsible to carry out the core IT, allied activities and have to wear a lot of hats to perform their job efficiently. The present study is exploratory in nature and is undertaken to identify information technology managers’ roles & responsibility in a hospital, to understand intricacy of IT manager. The sampling method followed is purposive sampling. The data was collected by face to face interview and data was analyzed through Interpretative Phenomenological Analysis. The research finding articulates that the Information technology managers play imperative roles. The IT managers role and responsibilities vary depends on the size, structure, nature of the hospital and its technology adaptation. The core role and responsibility of IT manages include Managerial role, Operational role, Web master role, Consultant role, Training role, Team leader role.
