Organization Settings of Services Organizations: What is New Public Management Paradigm?

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Stefano de Nichilo
Stefano de Nichilo
α University of Cagliari University of Cagliari

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Organization Settings of Services Organizations: What is New Public Management Paradigm?

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Abstract

The objectives pursued by the New Public Management have not always been achieved and this has led to the shift of the focus of the reforms also towards dimensions more tied to the definition and management of the role and relations of the Services Organization both within the public system and with the subjects belonging to the private sector, be they companies, non-profit companies or citizens. In other words, we have moved from a New Public Management perspective to a Public Governance and Public Value perspective. In the face of these new conceptual perspectives, additional control tools have been adopted in the Services Organizations such as incentive systems, strategic control, performance management tools and management accounting. The proliferation of accounting and control tools and logics has led to the identification of a form of “accountingization” of public practices in a society where control has “exploded” in the reform process.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Stefano de Nichilo. 2026. \u201cOrganization Settings of Services Organizations: What is New Public Management Paradigm?\u201d. Global Journal of Human-Social Science - E: Economics GJHSS-E Volume 22 (GJHSS Volume 22 Issue E5): .

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Comprehensive overview of modern service organization structures in public management.
Journal Specifications

Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

Keywords
Classification
GJHSS-E Classification: DDC Code: 351 LCC Code: JF1351
Version of record

v1.2

Issue date

July 25, 2022

Language
English
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The objectives pursued by the New Public Management have not always been achieved and this has led to the shift of the focus of the reforms also towards dimensions more tied to the definition and management of the role and relations of the Services Organization both within the public system and with the subjects belonging to the private sector, be they companies, non-profit companies or citizens. In other words, we have moved from a New Public Management perspective to a Public Governance and Public Value perspective. In the face of these new conceptual perspectives, additional control tools have been adopted in the Services Organizations such as incentive systems, strategic control, performance management tools and management accounting. The proliferation of accounting and control tools and logics has led to the identification of a form of “accountingization” of public practices in a society where control has “exploded” in the reform process.

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Organization Settings of Services Organizations: What is New Public Management Paradigm?

Stefano de Nichilo
Stefano de Nichilo University of Cagliari

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