Release and Deployment Management using ITIL

Dr. G.Rasa; S.Jagadheesh Kumar; Dr.R.S.D.Wahida Banu

Release and Deployment Management using ITIL

Dr. G.Rasa * §

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S.Jagadheesh Kumar

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Dr.R.S.D.Wahida Banu

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§ Govt.Arts College - Men, Krishnagiri

Release and Deployment Management using ITIL

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Abstract

Release management is the process of determining, acquiring, releasing and deploying changes into an Information Technology (IT) environment. The Service Delivery management strategy provides support to the Service Support process and ensures that the required services are delivered to the customer on time. Information Technology Infrastructure Library (ITIL) is a framework available in the form of documentation that defines the best-practices and approaches to manage IT services. This paper describes how to release a change into the IT environment using ITIL.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Dr. G.Rasa, S.Jagadheesh Kumar, Dr.R.S.D.Wahida Banu. 1970. "Release and Deployment Management using ITIL". Global Journal of Computer Science and Technology GJCST Volume 10 (GJCST Volume 10 Issue 15).

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GJCST Volume 10 Issue 15

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Journal Specifications

Crossref Journal DOI 10.17406/gjcst

Print ISSN 0975-4350

e-ISSN 0975-4172

Keywords

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Classification

GJCST Classification D.2.9

Submission ReceivedFebruary 4, 2010
Peer Review Double Blind
Handling Editor
Accepted March 1, 2010
Published March 15, 2010

Version of record

v1.2

Issue date

October 15, 2010

Language

English

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Article Matrices

Total Score: 153

Country: India

Subject: Global Journal of Computer Science and Technology

Authors: Dr. G.Rasa, S.Jagadheesh Kumar, Dr.R.S.D.Wahida Banu (PhD/Dr. count: 2)

View Count (all-time): 186

Total Views (Real + Logic): 7153

Total Downloads (simulated): 368

Publish Date: 2010 03, Mon

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Total Views: 7.2K

Total Downloads: 368

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