Research
Artificial Intelligence: Uses and Misuses
Artificial Intelligence (AI) was mostly regarded as science-fiction in the past but with the recent advancements in technology, it has silently crept into our lives. From social media to computer games to self-driving cars to military gadgets to personal digital assistants, AI is everywhere. This progress is also due to a paradigm shift in AI community where current trend is to make AI stronger in specific domains rather than making a human-like AI which can do anything. Resultantly, AI can now out-perform humans in many areas. But this progress of AI is scary for some people who are predicting the Γ’β¬Εrise of machinesΓ’β¬Β in half a century or so if AI progress remains unbridled.
Artificial Intelligence and Customer Communication
There is a rapid increase in the usage of artificial intelligence in the most recent decade. Use of Artificial Intelligence in the customer interaction is gaining traction in the market. It is saving a lot of money because chat bots are taking away the need of physical resources. Best utilization of AI is past the customary contact focus, where an organization's administration impression becomes exponentially. When one considers the aggregate entirety of keen gadgets in an organization today that can convey data about clients and their items to the cloud, an extraordinary wellspring of client administration information is accessible to influence.
A Brief Survey of Cloud Computing
Cloud computing is among the most promising technologies of the recent days, with the potential to reach $204 billion by the end of 2016. Almost all major tech companies provide cloud services of one sort or another like computing clusters and cloud storage. Cloud services can be provisioned as Software as a Service (SaaS), Platform as a Service (PaaS) or Infrastructure as a Service (IaaS) and they can be deployed as private, community, public or hybrid clouds. Cloud computing provides several advantages like ease-of-deployment, no maintenance and up-front costs, and rapid and efficient scalability. But it does pose several challenges with regards to security of data and privacy issues, and many security sensitive companies tend to shy away from cloud services due to this very reason.
