E: Marketing

E: Marketing (168)

GJMBR: E

The main aim of this study was to examine the relationship between service quality, customer satisfaction and customer loyalty in the context of aSaudi ArabianAutomobile Company (SAACO). Spearman correlation analysis indicated that all quality dimensions have significant positive effect on both customer satisfaction and customer loyalty. A questionnaire was personally distributed to 140 ...
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Authors Minwir Al-Shammari, Ahmad Samer Kanina
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Page No. 13 to 21

In recent years the use of mobile phones and smart phones have become more widespread and continue to grow significantly and almost half of the population of the earth now use mobile communications. The mobile telecommunications industry is a key driver of both economic and social development across the globe and it is one of the most transformational industries in the world today, enric...
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Authors Md.Farijul Islam, Md. Mostafizur Rahman, Md. Mainuddin & A. N. M. M. H. Chowdhury
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Page No. 1 to 11

Insider trading is the negotiation in stock market misusing privileged information by people who are in exclusive position to access to such information, should be informed the market as a "relevant fact", except in an ongoing operation, on which a legitimate interest to keep reserved is held. They are called corporate insiders. The determination of the legal system of the international ...
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Authors Gloria Esteban De La Rosa
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Page No. 65 to 66

Alibaba has become the largest online and mobile commerce company in the world in just a few years and barely anyone expected it to be so successful. It has provided numerous business opportunities for small and medium enterprises to leverage the innovative technology to compete more efficiently domestically and globally. This study does not attempt to describe Alibaba as a perfect busin...
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Authors Rashad Yazdanifard, Merveen Tan Hunn Li
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Page No. 33 to 39

As time goes by Consumers tend to be more aware about the environment and this have changed their attitude and perceptions towards the environment. The fact that consumers are exposed to open information about the harmful products and their long term effects on the environment, this has affected their purchasing decision, and not to mention that consumers are stepping forward towards the...
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Authors Aman Diglel,Rashad Yazdanifard
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Page No. 11 to 17

Under intense and rapid change of marketplace, researchers have been studying the key factor for firms and organizations to survive in the market. Customer loyalty has been a key factor and a recently researched topic in maintaining the competitiveness of the organizations. This article is going to discuss about customer loyalty in relationship marketing and internet marketing. It also a...
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Authors Lim Wen Shien,Dr. Rashad Yazdanifard
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Page No. 41 to 48

Electronic commerce (online shopping) is increasing in popularity nowadays due to the popularity of computer usage and the prevalence of internet. Electronic commerce can produce numerous benefits to both sellers and consumers. Hence, the study of online consumer behavior can generate a better online atmosphere to facilitate greater profit to sellers and better online purchasing experien...
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Authors Pei Ling Lim and Rashad Yazdanifard
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Page No. 49 to 56

In this digital era, anything catchy and amusing can turn into a trend or viral phenomenon with the help of social media, reaching out and impacting a large number of people. For example, Harlem Shake meme, Gangnam Style song by Psy, The Fox song by Ylvis and ALS Ice Bucket Challenge. The main focus of this paper is to study how the ALS Ice Bucket Challenge can turn from simply a dare ga...
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Authors Agnes Ng May Phing, Dr. Rashad Yazdanifard
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Page No. 57 to 64

Economic performance of insurance companies is the outcome of customer’s satisfaction and their perception on service quality of the insurance service provider. The present study has focused on finding customer perception towards service quality as provided by the Life Insurance companies. The primary data has been collected from 139 respondents from Delhi NCR Region. Th...
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Authors Dr. Shamsher Singh, Dr. Naveen J Sirohi. Ms. Kumkum Chaudhary
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Page No. 19 to 31

This study has focused on measuring the extent of customer satisfaction with the quality of banking services offered by Iraqi commercial banks (government and private in Baghdad). This study is divided into five axes each axis corresponds to each one of the research hypotheses. It has been applied a questionnaire consisting of (45) questions which included: questions from (1-15) concerni...
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Authors Rudaina Othman Yousif, Suaad Abdulfattah Albairooti
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Page No. 1 to 10