Global Journal of Management and Business Research (1217)
GJMBR
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Service Quality and Customer Satisfaction in Hospitality Industry:The Case of Selected Hotels in Jimma Town, Ethiopia
Published In: GJMBR Part: E: Marketing Volume: 16 Issue: 5
Hospitality is an umbrella term covering a variety of businesses, including restaurants, hotels, resorts and casinos. In a highly competitive hotel industry, individual hoteliers must find ways to make their products and services stand out among the others. The main aim of this study was to investigate service quality and customers satisfactions in hospitality industry: the case of selec...
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Authors Shimekit Kelkay Eshetie, Wondoson Seyoum, Seid Hussen AliRead Journal Click Here
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Page No. 73 to 86
The Influence of Customer Relationship Marketing on Customer Loyalty (Case of selected CBE,inJimma Zone)
Published In: GJMBR Part: E: Marketing Volume: 16 Issue: 5
These days a significant number of research works have been carried out on various issues relating to customer relationship management. However, limited empirical studies on market orientation and performance have been established in banking sector of Ethiopia. In an effort to contribute to the existing customer relationship marketing works, a study of selected Commercial Bank of Ethiopi...
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Authors Seid Hussen AliRead Journal Click Here
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Page No. 11 to 21
Evidence of Short-Term Contrarian Effect in Abu Dhabi Firms
Published In: GJMBR Part: C: Finance Volume: 16 Issue: 9
This paper examines the existence of short-term contrarian profits in the Abu Dhabi securities exchanges (ADX) for the period of January 2005 through May 2015. This paper provides strong evidence of short-term contrarian profits. The results of this paper present statistically and economically significant profits in the Abu Dhabi stock market over all formation periods. The short-term co...
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Authors Omar Gharaibeh, Bassam Alown, Ghaith N. Al EitanRead Journal Click Here
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Page No. 17 to 24
The Impact of the Macroeconomic and Institutional Environment on LBO Fundraising
Published In: GJMBR Part: C: Finance Volume: 16 Issue: 8
The most past studies, analyzing the venture capital investments concluded a strong correlation between macro-economic, institutional and entrepreneurial conditions as well as divestment strategies. The purpose of this study is to find out the economic impact of macroeconomic environment and institutional quality on LBO fundraising, using a panel dataset of 19 European countries over 200...
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Authors Basma HenchiriRead Journal Click Here
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Page No. 25 to 34
Complexity of Option Pricing
Published In: GJMBR Part: C: Finance Volume: 16 Issue: 8
This paper discusses internal complexity of assets and option pricing. We review the Black-Scholes-Merton equation within economic space point of view. We argue reasons for economic space definition and discuss it’s application for options pricing. Our approach allows revise classical Black-Sholes-Merton model and discovers hidden complication for truthful pricing of ass...
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Authors Victor OlkhovRead Journal Click Here
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Page No. 15 to 20
An Investigation, Measurement, and Evaluation on the Stock Market Crisis, Performances and their Initiatives: A Study on the Investors’ Perceptions.
Published In: GJMBR Part: C: Finance Volume: 16 Issue: 8
Capital market (Dhaka Stock Exchange and Chittagong Stock Exchange) have multiple and significant roles in the development of nation’s economy. They provide avenues for investment and capital acquisition and can provide an indication of overall economic condition (Stock Market Crisis: Hasan; The Financial Express, 12 July 2012). The stock market is the engine of growth f...
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Authors Md. Mohiuddin, Md. Zainal Abedin, Mohammod Naymur RahmanRead Journal Click Here
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Page No. 1 to 13
An Empirical Analysis of the Performance, Growth, and Potentiality of the Islamic Banking: A Perspective of Bangladesh
Published In: GJMBR Part: G:Interdisciplinary Volume: 16 Issue: 3
This paper attempts to have an empirical analysis of the performance, growth, and potentiality of the Islamic Banking across the world with a particular reference to Bangladesh. To achieve its aim and objectives, initially, this paper reviewed the existing knowledge- followed by a qualitative method of documentation analysis of 8 Islamic banks in performance with 965 branches, 9 conventi...
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Authors Kazi Noor-E Jannat, Md Zaker Hossin, Rifat ZahirRead Journal Click Here
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Page No. 71 to 81
Comprendre L’impact Du Conservatisme Sur La Performance Internationale Des Entreprises Familiales : Un Etat De L’art
Published In: GJMBR Part: A: Administration & Management Volume: 16 Issue: 10
The objective of this paper is to reflect on the relationship between conservatism as a state of mind and the international performance of family businesses. To achieve this, we opted for a dialectical approach associated with a narrative synthesis. Thus, two theses were highlighted. The first considers conservatism as a factor inhibiting internationalization. Because of their emotional ...
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Authors Hind Hourmat AllahRead Journal Click Here
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Page No. 79 to 88
Content Mixes used in Advertisement on Social Media for Particular Categories of Product & Services: A Brief Study
Published In: GJMBR Part: E: Marketing Volume: 16 Issue: 5
Innovativeness is requirement for a long ran we can’t overlook the significance of either. This research work talks about that which where the major categories of products and services being advertised on social media during the period of this study. This further suggests with regards to the identification of the content which has been used to advertise the selected cate...
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Authors Ridhwan-Un-Nissa, Dr. Pratika Mishra, Dr Manmohan RahulRead Journal Click Here
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The Quality of E-Government Services and its Role on Achieving Beneficiaries Satisfaction
Published In: GJMBR Part: A: Administration & Management Volume: 16 Issue: 11
The aim of this study is to analyze the impact of the quality of e-government services dimensions including: website design, reliability, responsiveness, security and privacy, and the availability of information and ease of use that are provided by the Ministry of Interior of the United Arab Emirates in achieving customer satisfaction. To achieve the objectives of the study, data were co...
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Authors Sulieman Ibraheem Shelash Al-Hawary, Saleh Mohammad Al-MenhalyRead Journal Click Here
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Page No. 1 to 11
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Modeling and Scheduling of Multi-Stage and Multi-Processor Flow Shop
Published In: GJMBR Part: A: Administration & Management Volume: 16 Issue: 11
This paper addresses a multi-stage and multi-processor flow shop scheduling problem while minimizing the over utilization of machines. Fuzzy Inference System has been used to determine the job priority, considering factors such as completion times, processing complexity, critical ratio, profit over time, cost over time and level of inventory, while incorporating their uncertainties. In a...
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Authors Himangshu Kumar Paul, Ridwan Al Aziz, Touseef Mashrurul Karim, Abdullahil AzeemRead Journal Click Here
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Page No. 13 to 23
The Impact of Effective Recruitment and Selection Practice on Organisational Performance(A Case Study at University Of Ghana)
Published In: GJMBR Part: A: Administration & Management Volume: 16 Issue: 11
One of the most significant developments in the field of organizations in recent times is the increasing importance given to human resource. People are vital to organizations as they offer perspectives, values and attributes to organizational life; and when managed effectively, these human traits can be of considerable benefits to the organization. As revealed in Djabatey (2012) this sce...
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Authors Akuamoah Worlanyo Saviour, Amedagbui Kofi, Buabasah Daniel Yao, Letsa - Agbozojoseph KafuiRead Journal Click Here
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Page No. 25 to 33
The Relationship between Manpower Development and Lecturers’ Productivity in Colleges ofEducation in Delta State
Published In: GJMBR Part: A: Administration & Management Volume: 16 Issue: 10
This study was conducted to examine the relationship between manpower development and lecturers productivity in Delta State Colleges of Education. To guide the study, three research questions were raised and three hypotheses were formulated. The study was a correlation study. The population of this study was 842 lecturers in Delta State Colleges of Education in the 2014/2015 academic yea...
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Authors Uyeri Ajiri OgheneRead Journal Click Here
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Page No. 65 to 77
A Review on the Relationship Variables to Customer Satisfaction
Published In: GJMBR Part: E: Marketing Volume: 16 Issue: 5
Customer satisfaction is a primary marketing construct in the last three decades. In the past, it was unpopular and unaccepted concept because companies thought it was more important to gain new customers than retain the existing once. However, in this present decade, companies have gained better understanding of the importance of customer satisfaction (especially service producing compa...
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Authors Anne Suhaniya Joseph Karunakaran, Thusyanthy VadiveluRead Journal Click Here
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Page No. 87 to 91
